Accessibility Feedback

Please share with us your experiences and/or feedback related to accessibility in White Rock.

Survey

What is your purpose for filling out this form?*

I am describing a barrier that I or someone else experiencedI want to make a recommendation only

Did the barrier relate to any of the following? (Select all that apply)

Physical barrier in White Rock. Physical barriers are structural obstacles in natural or manmade environments that prevent or block mobility. Examples may include steps and curbs that block a person with mobility impairments or inadequate parking stall space.Communication barrier. These are experienced by people who have disabilities that affect hearing, speaking, reading, writing, and understanding and who use different ways to communicate than those who do not have these disabilities. Examples may include the use of small print in written messaging, no Braile or other versions for people who use screen readers, videos that do not use captioning, or oral communications without accompanying interpretation such as American Sign Language.Policy barrier. Often encountered due to lack of awareness or enforcement of existing laws and regulations. Examples may include denying individuals with disabilities access to programs, services, benefits, or opportunities to participate due to a physical barrier.Delivery of Service or attitudinal barrier. Examples may include stereotyping those with disabilities, stigmas, prejudices, and discrimination.

How were you/they trying to access this service? (Select all that apply)

In personPhoneEmailOnline

Where did you/they experience this barrier? Please be specific to help us address your concerns.

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Tell us about the experience. Please describe what you were trying to do, what service were you trying to access and how you were impacted by this barrier or experience.

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Additional Information

If you would like to provide more details about your experience, feel free to attach relevant files such as videos, audio recordings, or photos. However, please ensure that you have permission from any individuals depicted in these files before sharing them. Any videos or photos that the City of White Rock considers inappropriate will be promptly removed and not shared with other departments.

File Upload

Maximum of five files less than 5MB.

Recommendations

What recommendations do you have for the City of White Rock to improve accessibility?

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Privacy Notice: The information that you provide will be shared with White Rock’s Accessibility Advisory Committee and may be used to update White Rock’s Accessibility Plan. The information is collected under Section 26(c) of the Freedom of Information and Protection of Privacy Act (FIPPA) which can be found here.